Top 5 Installation Considerations from a Project and Installs Expert.

Boon Edam Limited Blog | July 2019

If your building or business has a sophisticated and new entry solution on order, you may be eagerly anticipating its installation and all its key functional benefits. Here at Boon Edam UK, we do all we can to ensure a smooth installation with minimum disruptions. Yet, with the added support from businesses and building site managers, entryway installations can be completed swiftly and seamlessly. 

We talk to our Head of Installs & Service, Alan Sumner at Boon Edam UK to highlight the key considerations that have the potential to effect on the installation process of our products.  

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Ensuring A Smooth Journey Prior to Product Installation.

The installs department is all about customer requirements and meeting or even excelling the overall expectations of the customer, Alan explains; “Our departments are much more than the physical input, it’s the entire journey following the point of sale, to the finished project outcome. We’re face to face with the customer and have a direct impact on the success of the project which is why we have such detailed processes. Many internal departments from our HSE Manager, Area Sales Managers, Specification Managers, Project Managers and our CAD team have input to ensure that client needs are met to lodge the desired products for manufacture and installation.”

Open Communication is Vital for On-Site Solutions.

Working in an environment that is predictably busy with a multitude of different contractors all working on individual aspects of a build at the same time can be stressful, Alan explains; “Having full, live visibility of on-going works on site can be a life-saver when issues arise. Common issues are usually, control of the customers or alignment of the customers program, being that construction is so fluid with its various milestones, achieving it becomes a hurdle and dealing with site delays in a timely fashion. And, as we get into the installation of a product, we can come across delays that have a knock-on effect to all contractors working on-site. Working close with the client’s installation team and making sure that communication is flowing through from the PM’s to our labour planning and logistics processes can greatly improve the installation.”

Preparing in Advance for Retrofits.

Sites never stay the same, and with so much work being done within and around the project it's more than likely that the conditions will change on a repeatable basis. "We often find that the delivery access agreed at the start of a project may change due to movement of site conditions. When looking at retrofitting an existing product, the original site condition would have dramatically changed over the years of building use." Alan explains that "from a Retrofit point of view, there needs to be extra investigation regarding access routes to get to the products, the type of retrofit and how our team can complete the retrofit. The challenges we always consider are out of hours work and specific isolation of work paths. Working with both their and our HSE Manager’s right from the beginning can give us great visibility as if there are parameters beyond exposure, so we can work together to organise a successful project."

Preparing in Advance for Safe Product Deliveries and Handling.

Major cities across the country are lacking more and more space with the construction industry still booming. With space being taken up, the delivery of products in restricted access areas can prove to be difficult. "Working with delivery space is always a challenge especially in built up city environments as we have to move complex products some distance that might not be able to be moved by a vehicle. If access is restricted, we work closely with the HSE Manager for risk assessments regarding moving products on-site. There are also public restrictions to take into consideration such as in London City, you can't work before 9am regarding noise and disturbance to residents. There is also a concern about Silica dust, with dust running across sites from dried concrete we have to work with HSE to manage this effectively, for example vacuuming debris instead of using a broom that makes dust clouds."

Tall and Bespoke Installations.

Now with entrances becoming taller and much grander, the restrictions increase, Alan explains that "tall doors are purely driven by weight and dimensions, which is why we're moving away from manual handling to mechanical lifting. We must look at what the best selection of mechanical lifting will be for the door and installation team, this takes into consideration surrounding space and if we can get the device on-site. Prior to installation we also must pay close attention to the on-going serviceability of the door and what the best options are for the customer in the long-run."

Meet Our Experts.
Alan Sumner, Head of Installs at Boon Edam Limited.
A qualified architectural designer who has worked for a multitude of main contractors, Alan has become the hub for Boon Edams installation and servicing teams within the UK. Alan started his journey at Boon Edam in 2012 as a Project Manager, leaving the company to study full-time. Once gaining his Master’s in Construction Management in New Zealand he returned to a PM role in 2016, then leading into the role of Head of Installs and Service back in 2018. Alan’s role contributes to the safe installation and management of product installation and the subsequent service lifecycle of our equipment.


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