Blog and News
Meet Kelly Richardson: Employee Spotlight
Ashford, Kent - 25 February 2021 - Boon Edam Limited, the UK subsidiary of global market leaders Royal Boon Edam International B.V. in security entrances and architectural revolving doors, talk with their first National Service Sales Manager, Kelly Richardson. Introducing Kelly Richardson. Beginning her Boon Edam journey back in 2013 Kelly landed her first role as a Service Desk Co-ordinator, she states “I originally came to Boon Edam on a temporary basis, it was role that allowed me to get one foot in the door of a new industry, as I’d recently decided to switch my career path.” She goes onto explain “after 9 months in the role, I moved over to the repairs department as a Repair Sales Coordinator and then within two years, I’d become the Sales Office Manager”. Employee development is a vital part of the Boon Edam culture, not just within the United Kingdom but internationally. That is why many of our employees have the opportunity to work with other subsidiaries and vice versa, it is a culture that truly embodies our motto of ‘Working Better Together’ and ‘One Boon’. The National Service Sales Manager “In 2019, I landed the role of National Service Sales Manager, a role that was created due to the over-achieving success of the entire aftersales department” Kelly mentions. The role of a National Service Sales Manager entails: Managing the day-to-day activities of the aftersales department Reporting Reviewing aftersales processes Reviewing employee development Management of preferred supplier status Liaising with aftersales customers Kelly explains “I’ve been incredibly lucky in that my development was greatly and solely influenced by my line manager at the time. My line manager had many years of experience within the industry and saw potential in me. I developed under his guidance for a little over 6 years.” Kelly’s line manager was then, Ian Goldsmith the previous Head of Sales for Boon Edam Limited. Ian’s journey was a dedicated one, and his experience within sales captured the eyes of our Group Office, Royal Boon Edam International. Ian is now the Global Sales and Service Manager for Boon Edam International. Building a Growing Aftersales Department Managing Repair Sales including Retrofits and Agreement Sales, Kelly’s aftersales department consists of 11 team members in comparison to the 6 members of staff back in 2013. “I started to see growth within the department after becoming an Office Manager” she explains, “We began the process of adding more structure to the department and ensuring both internal and external employees had support. This is why each individual within regional field sales has a supporting office member. It’s been a winning strategy ever since.” The entire department consists of both internal sales members and external field sales executives. Collaboration is key to the success of most departments at Boon Edam and being able to build those relationships between field-based employees and office-based employees. Planning Ahead and Advice It’s been a successful journey that has not been without its struggles, Kelly says “I’d like to keep the department growing consistently, every day is a school day and even today I have so much more to learn. I will never stop giving 100%.” There has been an increasing drive to encourage more women to join the construction and security industry, Kelly explains “I would tell my younger self to get stuck in sooner, stand out in the crowd and never let yourself be overlooked in crowds where you feel like the odd one out.” She carries on saying “I think I became successful in my role because fitting in was not enough, I had a vision and a drive to conceptualise it. In the future I would love to nurture individuals and spot potential, just like someone once did to me.” For More Information Kelly's team are here to help customers with service agreement contracts and retrofits & upgrades. Contact us today to discuss more.
Boon Edam Limited: Cyber Essentials Certified for Another Year
Ashford, Kent - February 2021 - Boon Edam Limited, the UK subsidiary of global market leaders Royal Boon Edam International B.V. in security entrances and architectural revolving doors, welcome another year of being Cyber Essentials certified. What Is ‘Cyber Essentials’? As a modern company, we heavily invest in the security of our digital data. Knowing that our customers and market rely so heavily on digital information, it is up to us at Boon Edam Limited to defend against cyber-attacks. The release of ‘Cyber Essentials’ in 2014 changed the way organisations looked at digital security, offering a government led certification that allowed companies to defend against cyber attacks collectively, certifying against a UK Government sanctioned standard. The Benefits of ‘Cyber Essentials’ The Cyber Essentials certification scheme helps to reduce the risk to essential online services by deterring possible cyber attackers. Here are the key beneficial features for us at Boon Edam: 1. Protects your organisation from 80% of common cyber threats– The 5 technical controls within the scheme when implemented, helps your organisation protect from 80% of common cyber-attacks and tighten security. The 5 controls are firewalls, secure configuration, control user access, anti-malware and phishing. 2. Increased credibility and reputation– Achieving Cyber Essentials certification shows your commitment to protecting your own data and that of your customers and clients. The certification increases the reputation of your business and shows your organisation is taking preventative actions to reduce the threat from cyber-attacks. 3. Win government contracts and open business opportunities– If your organisation is looking to bid for government contracts you will need to be Cyber Essentials certified. New business opportunities are opened as it demonstrates to business partners and new clients that you are working in a safe and secure digital environment. Official points taken from businesstechweekly.com Feeling Safe Online With Boon Edam Limited To discuss your questions regarding cyber security, or the safety of your digital project data contact us here.
BS8300-2:2018 Accessibility Changes
Updates to our Security Lane Configurations. British Standard BS8300-2:2018 is the standard to ensure that buildings are designed in an accessible way, creating an inclusive built environment. With this standard, and like many others, change is inevitable in order to adapt and better the way in which we implement entrance solutions. To meet the demands and revised British Standard BSI, we at Boon Edam Limited have changed some dimensions of our security lane configurations. These new dimensions will increase the wider usability of our lanes, helping to create a more accessible entry. The latest version of BS8300-2:2018 now states that banks of security lanes must offer a supervised accessible lane or gate with a minimum passage width of 1000mm. Changes to BS8300-2:2018. Having reviewed the latest revision of BS8300, and being a responsible manufacturer and installer of security turnstiles, and with particular focus on paragraph 8.5.3 if the British Standard, Boon Edam Limited's advice to all customers is as follows: Security turnstiles and barriers are only deemed to be accessible, as detailed within BS8300-2:2018, if the following criteria can be met; A wide version of a bi-parting or folding security turnstile or barrier (Lifeline Swing being an example of this form of turnstile) is included in the design which provides a minimum 1000mm through passage width, or A side-hung gate (Boon Edam’s Winglock Swing and Winglock 900 are examples of this type of unit) is installed in close proximity to the main security line, again with a minimum through passage width of 1000mm, and In both of the above options the 1000mm min. width Security turnstile or Side-hung gate should be supervised while under use by an accessible user. Our Interpretation of The Term 'Supervised'. Supervision of an un-trained accessible user would entail the unit being controlled by a suitably trained operator, in normal use, this would be a member of the reception staff, security guard or a visitor’s host. The operation would generally be by the means of a control panel or key fob which latches so that the accessible gate remains open for the entire passage of the accessible user through the unit before then being actively closed using the same activation device. Visual contact with the user is to be maintained during the full cycle of the unit. Where an accessible user can be deemed as having undergone training, i.e. Has undertaken a period of training on the correct, safe use of the security turnstiles by the building owner, and is a regular user e.g. An employee whose place of work is the building containing the turnstiles, Boon Edam Limited deem that they have the knowledge to allow them to self-supervise and safely use the turnstiles without the need of an operator to assist or supervise. For Further Guidance. For more information on the updated British Standard in relation to our products, please get in touch, and one of our regional specialists will get back to you as soon as possible.