Only available for security equipment this special contract gives the top priority we can offer. Security equipment is usually placed in sensitive and critical areas, we recognise that these areas cannot be disrupted or the equipment used to protect them out off action for long. That's why the Diamond contract offers a 6 working hours onsite attendance guarantee. Unique within the industry we have special motorcycle technicians in London who are able to rapidly respond to emergency calls like a paramedic service. With all works being included and available at weekends or unsociable hours this is the highest level of guaranteed cover available to suit the high demands of today's security conscious business environment.

Diamond agreements include:

• Single Point of contact
• 24-Hour service line
• Guaranteed response times
• All call outs included
• Scheduled service visits (as per manufacturers recommendations)
• Reduced labour rates (where applicable)
• All parts included
• Return visits included
• Outside normal hours (working)

NOTE: Diamond maintenance agreements exclude any call-outs or works resulting from misuse, damage, worn horsehair or rubber matting.